Tuesday, October 27, 2026 · Edition updated 6:00 AM ETTUE, OCT 27 editionNext edition in Next in --:--:--
Intelligence Verdict
AI startups · Agents and consumer AI

Sierra

“Sierra helps businesses build better, more human customer experiences with AI.” Sierra, company-reported

  • $4.5Bvaluation at its last closed round
  • 2023founded
  • Has a product4 things shipped, by our search
The facts

Sierra at a glance.

Read Oct 20, 2026. Valuations and amounts are copied as each source states them; a figure that is only reported (talks, or people familiar with the deal) is labeled as reported.

Kind of company
Agents and consumer AIAI agents that do tasks for people and businesses, and new consumer AI products.
Based in
United States
Founded
2023Analytics India Magazine, Dec 24, 2025
Last closed-round valuation
$4.5B$4.5 billion (Analytics India Magazine, Dec 24, 2025)
What it has shipped
Has a product
FoundersLatest news

Sierra introduced the Personal Agent Protocol, an open standard it says it is developing with Meta and industry partners; it later published a draft with 35 design partners (2026-10-09). Oct 6, 2026

Sierra (company-reported), Oct 6, 2026

What it has built

Shipped, or not yet.

“Has a product” is what our search found: something the public can use or buy, a model or API, research only, or nothing public.

product · Nov 5, 2025

Sierra Agent OS 2.0 and Agent Data Platform

Source
product · Mar 25, 2026

Ghostwriter, an agent that builds and optimizes other agents

Source
product · Jul 16, 2026

Horizon agents for multi-day outbound and inbound work, priced on outcomes

Source
open-source · Oct 6, 2026

Draft Personal Agent Protocol, an open standard developed with Meta and partners

Source
1 round

Funding, as reported.

Every round we found, with the amount, valuation and investors as the source states them.

WhenRoundAmountValuationInvestors namedSource
Not statednot named$175 million (total $285 million)$4.5 billionGreenoaks Capital Partners (lead), Thrive Capital, Iconiq CapitalAnalytics India Magazine
Outside checks

What others have found.

  • Sierra says it achieved AIUC-1 certification after an independent audit by Schellman and testing by AIUC (company-reported; we did not fetch the certifier's own page) (Sierra (company-reported), Sep 17, 2026)

Our note: Sierra sells AI customer-service agents to businesses; it is here as an agents company, not a consumer app. Its "over $150M in ARR" (2026-02-06, https://sierra.ai/blog/year-two-in-review) is company-reported. Its 2026 funding could not be verified from a trusted source. The AIM page's metadata is inconsistent (published 2025-12-24, modified 2024-10-29), and the round it describes appears to be from 2024.