What to do.
Each point is followed by the words it rests on and where they come from.
- 1
Use it to understand and prepare, not to diagnose or choose a treatment.
“It is not intended for diagnosis or treatment.”
OpenAI, 'Introducing ChatGPT Health' · Jan 7, 2026 · the company's own advice · Later note dated 2026-07-23 says Health is launching to US users 18+ on web and iOS
- 2
Take what you learn to a doctor, nurse or pharmacist; don't replace them.
“Health is designed to support, not replace, medical care.”
OpenAI, 'Introducing ChatGPT Health' · Jan 7, 2026 · the company's own advice · Later note dated 2026-07-23 says Health is launching to US users 18+ on web and iOS
- 3
Expect mistakes, even confident ones.
“they can get things wrong and 'hallucinate' incorrect facts”
UK NCSC blog, 'ChatGPT and large language models: what's the risk?' · Mar 14, 2023 · Old (2023); the advice on what to type in still stands
- 4
Check doses, drug interactions and claims against a reliable source.
“That's why we encourage users to approach ChatGPT critically and verify important information from reliable sources.”
OpenAI Help Center, 'Does ChatGPT tell the truth?' · Aug 2026 · the company's own advice · Page shows 'Updated: 2 months ago' when read on 2026-10-19
- 5
Keep identifying medical details out of general-purpose chatbots.
“not to include sensitive information in queries to public LLMs”
UK NCSC blog, 'ChatGPT and large language models: what's the risk?' · Mar 14, 2023 · Old (2023); the advice on what to type in still stands
- 6
If you connect medical records or health apps, do it on purpose, and know you can take access back.
“You can remove access to medical records at any time in the "Apps" section of Settings.”
OpenAI, 'Introducing ChatGPT Health' · Jan 7, 2026 · the company's own advice · Later note dated 2026-07-23 says Health is launching to US users 18+ on web and iOS
- 7
Check how your health chats are used. OpenAI says chats in its Health space aren't used to train its foundation models; that is the company's own claim.
“Conversations in Health are not used to train our foundation models.”
OpenAI, 'Introducing ChatGPT Health' · Jan 7, 2026 · the company's own advice · Later note dated 2026-07-23 says Health is launching to US users 18+ on web and iOS
Keep going.
How to check an AI answer before you trust it
Chatbots can state wrong things with confidence. Even AI tools built for lawyers gave incorrect information more than 17% of the time in Stanford's 2024 tests, and courts have now dealt with 2,202 cases of AI-made-up material.
PrivacyWhat not to tell a chatbot
Your chats are seen by the company that runs the chatbot. They can be used for training unless you turn that off, and they can outlive the company: states asked for protections for private chats in Character.AI's bankruptcy.
ScamsHow to spot an AI voice-clone call
Scammers can clone a loved one's voice from a short clip. The FBI counted over $5 million lost to 'loved one in distress' scams in 2025. A cloned voice can sound right, so check the story another way.