“Collectively, they provided incorrect answers to more than 60 percent of queries.”
Columbia Journalism Review, Mar 6, 2025
The facts
Microsoft Copilot at a glance.
From Microsoft's own pages, read Oct 20, 2026. Prices can change at any time; check the maker's page before you pay.
- Made by
- MicrosoftBased in United States
- What it is for
- Deep research and AI searchAnswers from the web, with the sources linked.
- Free plan
- YesFree Microsoft account: "Limited usage with a free Microsoft account". Advanced research is listed on Microsoft 365 Premium.
- Runs on
- web, Windows, macOS, iOS, Android
- Website
- copilot.microsoft.com
Plans and prices
| Plan | A month | What it includes |
|---|---|---|
| Free (Microsoft account) | Free | Comparison table: "Limited usage with a free Microsoft account". |
| Microsoft 365 Personal | $9.99 | $99.99/year. "Advanced Copilot1 chat with higher usage than free" (footnote marker as on page). Bundle: Copilot comes with the Microsoft 365 subscription. |
| Microsoft 365 Family | $12.99 | $129.99/year; 1 to 6 people "(AI for subscription owner only)". |
| Microsoft 365 Premium | $19.99 | $199.99/year. "Agentic AI features that get things done for you, including advanced research and analytics1". |
Microsoft 365: compare all plans, Oct 20, 2026 · company-reported
Read the small print
What its terms say.
Copied word for word from the maker's terms, with any lawsuits or complaints and their status when we last checked.
“If you are logged into Copilot with a Microsoft Account or other third-party authentication, you can control whether your conversation activity is used for training Microsoft's generative AI models.”
Our note: The "1" at the end of the quote is a footnote marker on Microsoft's page. Business plans list "Pre-built agents for research and data analysis". Platforms: Microsoft says Microsoft 365 works on "PCs, Macs, phones & tablets" and the Copilot app is for "web, desktop, and mobile devices".
Independent evidence
What tests of tools like this have found.
“Almost half of all AI answers had at least one significant issue.”
EBU, Oct 21, 2025
Other deep research and ai search tools